Two case histories. Model projects which changed the way insurance documents and medicine information were designed.
We are living in the midst of a silent crisis of public documents. All around us, quietly and largely unnoticed, in government and industry offices throughout the country, massive failures of public documents are occurring routinely.
In 1990, after five years of research and innovation, CRI ran a symposium to showcase major advances in information design practice and theory. The resultant book is now a classic in the field. Previously available only in hardback, it is now available here to all our Members to read online.