Two case histories. Model projects which changed the way insurance documents and medicine information were designed.
In 1990, after five years of research and innovation, CRI ran a symposium to showcase major advances in information design practice and theory. The resultant book is now a classic in the field. Previously available only in hardback, it is now available here to all our Members to read online.
We are living in the midst of a silent crisis of public documents. All around us, quietly and largely unnoticed, in government and industry offices throughout the country, massive failures of public documents are occurring routinely.