Usable words are words that make sense to the people who have to read them. When we at CRI started our work, we assumed that the advice given to […]
On 1 April 2020, the International Commission on Naughtiness (ICON) took Google Inc. to the World Trade Court on a potential breach of the Usability Services Exchange Regulations (USER). This is deeply ironic.
Plain Language lies, like other lies, are a routine part of life. Today bankers and financial advisers have discovered that people are easily seduced into believing they can understand plain language even when they don’t.
With the support of our Donors, Members, and Volunteers from around the world, we are developing new international guidelines and model templates for consumer medicine information and labelling. Join us.
Consumer Medicine Information (CMI) in Australia has been ready for a makeover since the 1990s, even before we published the first edition of Writing About Medicines for People in 1994.