Without Standards you have to tolerate:

  • forms you cannot complete
  • instructions you cannot follow
  • documents you cannot use
  • signposts that get you lost
  • websites you cannot use.

Our Standards are the result of:

  • 30+ years research
  • extensive stakeholder engagement
  • 1,000s of test results in print & digital contexts
  • support & advocacy by many.

We apply standards to:

  • forms
  • procedures
  • labels & instructions
  • bills, letters, & emails
  • legal & financial documents
  • websites
  • signposts

Join us and use our Standards to:

  • improve everyday life for people to an acceptable standard

  • advocate for high standards of communication and information design

  • enhance outcomes in business and government for people.

Our Members use two sets of standards

Standards: getting people’s attention
Standards: engaging people

You can also directly support our Standards Research

Never tolerate information you cannot use. Complain here.

Together we can make a difference to everyday life.