Without Standards, you have to tolerate:

  • forms you cannot complete
  • instructions you cannot follow
  • documents you cannot use
  • signposts that get you lost
  • websites you cannot use.

Our Standards are the result of:

  • 30+ years research
  • extensive stakeholder engagement
  • 1,000s of test results in print & digital contexts
  • support & advocacy by many.

We apply standards to:

  • forms
  • procedures
  • labels & instructions
  • bills, letters, & emails
  • legal & financial documents
  • websites
  • signposts

Use our Standards to:

  • improve everyday life for people to an acceptable standard

  • advocate for high standards of communication and information design

  • enhance outcomes in business and government for people.

Our Members use two sets of standards, and we show them how to use them.

Join us now with an Individual or Corporate Membership.

Standards: getting people’s attention
Standards: engaging people
Standards: how to use them

You can also directly support our Standards Research

Never tolerate information you cannot use.
Complain here.

Together we can make a difference to everyday life.